SHIPPING INFORMATION

Delivery Time


Courier delivery takes 3-5 business days and International delivery by sea  takes 15-35 business days. Please take into consideration that these are estimated ship times and there are many reasons that packages can be delayed which are out of our control.   
 
* THE DELIVERY TIME COULD TAKE LONGER THAN NORMAL DURING THIS PERIOD OF COVID-19 *
 
Tracking Number 


Once your item has been shipped you will receive an email with your tracking number.

Additional fees at Customs


For international orders Custom charges sometimes occur when an item arrives destination country. This is dependent upon the Custom for each country. Please check with your local Custom authority for more information on this. 
 
Complain about the shipping service​


If you have any complaints regarding our shipping service please reach out to us at info@dfp-hk.com. We are constantly striving to provide the best customer experience possible and take all issues very seriously. 

 

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